CognitiveSyn Logo

CognitiveSyn

Financial Analysis Data Insights Education Tech

Cookie Policy

Last updated: March 2025

We believe in transparency. This page explains how cognitivesyn.com uses tracking technologies to improve your browsing experience and help us understand how people interact with our financial analysis platform.

What Are Cookies Anyway?

Think of cookies as tiny text files that sit on your device when you visit our site. They're not programs—they can't carry viruses or peek into your files. What they do is remember things about your visit so we don't have to ask you the same questions every single time you come back.

Some cookies stick around for months (persistent cookies), while others vanish the moment you close your browser (session cookies). We use both types depending on what needs remembering.

Types of Tracking We Use

How We Actually Use This Information

Session Management

Keep you logged into your account as you move between pages
Remember items in your cart or saved analysis reports
Maintain your security settings during active sessions

Site Improvements

Track which features get used most often
Identify technical issues or slow-loading pages
Test new layouts to see what works better

Taking Control of Your Tracking

You're not stuck with our cookies if you don't want them. Every browser lets you manage or block them completely. Here's how to do it in the most common browsers:

Browser Settings Guide

1
Chrome: Click the three dots in the top right, go to Settings, then Privacy and security, then Cookies and other site data. You can block all cookies or just third-party ones.
2
Firefox: Open the menu, choose Settings, then Privacy & Security. Under Enhanced Tracking Protection, pick Standard, Strict, or Custom based on how much you want to block.
3
Safari: Open Preferences, click Privacy, and check "Block all cookies" if you want everything blocked. You can also just prevent cross-site tracking.
4
Edge: Click the three dots, select Settings, find Cookies and site permissions, then manage which types of cookies you'll accept.

Just know that blocking all cookies means some parts of our site won't work as smoothly. You might need to log in more often or reset your preferences each visit.

How Long We Keep Your Data

Session Data

Deleted immediately when you close your browser. This includes your active login session and temporary navigation history.

Preference Settings

Stored for up to 12 months. These remember things like your dashboard layout and notification preferences.

Analytics Information

Kept for 24 months in anonymized form. We use this to spot long-term trends and improve the platform over time.

Marketing Tracking

Expires after 90 days unless you interact with our content again. Used to understand which channels bring visitors to our site.

Third-Party Services

We work with a few external services that might set their own cookies. This includes analytics tools and payment processors. Each has their own privacy policy explaining what they collect and why. We pick partners carefully and only share what's necessary for them to provide their service.

If you're in Taiwan, additional data protection rules apply. We follow local regulations and give you extra control over how your information gets used.

Changes to This Policy

We update this policy when we add new features or change how tracking works. When that happens, we'll update the date at the top of this page. If the changes are significant, we'll send an email to active users.

You should check back occasionally—not because we're trying to sneak anything past you, but because technology evolves and our practices adapt with it.

Questions About Our Tracking?

We're happy to explain anything that seems unclear. Reach out through any of these channels and we'll get back to you within two business days.

info@cognitivesyn.com +886 492 355 778 No. 96, Dafeng 1st Rd, Sanmin District, Kaohsiung City, Taiwan 80779